In some cases, switching between P2P connectivity and direct IP/domain connectivity can trigger this error. Solutions for "Smart PSS Exclusive" Playback Errors
Update the NetSDK library to the latest version:
Access your device through a web browser to check for firmware updates. In some cases, switching between P2P connectivity and
Expand the dropdown to check for secondary network processes. Right-click the main process and choose .
This feature applies to Dahua OEM devices, Amcrest NVRs, Lorex (certain models), and any brand using the Dahua NetSDK. Right-click the main process and choose
After years of user reports and community troubleshooting, several recurring causes for the NetSDK playback error have been identified:
Press on your keyboard and open the Task Manager . If you recently upgraded your NVR/DVR firmware and
If you recently upgraded your NVR/DVR firmware and noticed your mobile app (like DMSS) works fine while Smart PSS fails, the desktop client's communication libraries are likely obsolete.
: If you recently updated your NVR firmware, the version of SmartPSS on your PC may no longer be compatible. Uninstall SmartPSS and download the latest version from the Dahua Wiki Alternatively, try SmartPSS Lite , which is often more stable for modern Dahua hardware. Спільнота Dahua Troubleshooting Steps Smart PSS Error Help | IP Cam Talk