Do you plan to use (Face ID/Fingerprint) or a numerical PIN ?
: Create a secure, 6-digit Mobile Banking PIN. Avoid simple patterns like 123456.
: The system will detect a pending device activation. Select Activate Now on your computer screen. hsbc activate new secure key better
Built directly into the HSBC HK Mobile Banking app on your smartphone.
Only activate your new key while connected to a secure, private network to prevent interception of data. Do you plan to use (Face ID/Fingerprint) or a numerical PIN
The HSBC Secure Key is a security device—either a physical token or a digital key integrated into the mobile app—that generates a unique, temporary code. This code is required to log in, transfer funds, or change personal details.
: Input the 10-digit serial number found on the back of your new Physical Secure Key. : The system will detect a pending device activation
Turn on the device by holding the for two seconds.
: HSBC staff will never ask for your Secure Key codes, PIN, or password over the phone, via email, or through SMS.
🔐 Digital Secure Key is more convenient (no extra device), but physical Secure Key is still better for accounts requiring high-security transactions (e.g., business accounts).