: The Windows operating system restricts the application from reading its own configuration folders. Step 1: Verify and Repair the Configuration Files
Antivirus software can block TecDoc from scanning local ports or reading large database files.
Open Command Prompt as Administrator and run: loading data failed check the configuration file tecdoc new
jq . /path/to/tecdoc-config.json
Inspect the data files themselves
If the status is blank or stopped, right-click the service and click or Restart .
: The error may stem from a misconfigured recipient endpoint or temporary system unavailability. Ensure your network allows communication with TecAlliance servers. : The Windows operating system restricts the application
Check the database connections in the configuration file to ensure they are correct and up-to-date. Verify the database server name, port number, username, and password.